Privacy Policy

1. Introduction

This Privacy Policy describes how Ophelia Catamaran, operated by Mares Maravilhosos – Actividades Marítimo-Turísticas, Lda., company number 508520770, with registered office at Rua António Dias Cordeiro, Nº 4, 1º Dtº, 8500-559 Portimão, collects, uses, processes and protects the personal data of users of its website.

The privacy and protection of users’ personal data is a priority for Mares Maravilhosos, which acts in accordance with applicable national and European legislation on the protection of personal data.

 

2. Data Controller

The controller of personal data is:

Mares Maravilhosos – Atividades Marítimo-Turísticas, Lda.
Rua Antônio Dias Cordeiro, Nº 4, 1º Dtº
8500-559 Portimão
Telephone: +351 282 470 063
Email: maresmaravilhosos@gmail.com

 

3. Applicable Legislation

The processing of personal data is carried out in accordance with:

Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”);

Applicable national legislation on the protection of personal data.

 

4. Personal Data Collected

Browsing the website may involve the automatic collection of certain technical data through the use of cookies.

Furthermore, personal data voluntarily provided by the user may be collected, especially when they contact the company through:

  • Email;
  • Telephone;
  • Contact forms;
  • Mail;
  • In-person service.
  • The data collected may include:
  • Name;
  • Email address;
  • Telephone number;
  • Other data necessary for following up on information requests or reservations.

 

5. Purpose of Data Processing

The personal data collected is intended exclusively for the following purposes:

  • Responding to contact and information requests;
  • Management of reservations and tourism services;
  • Communication with clients and potential clients;
  • Improving the browsing experience on the website;
  • Compliance with legal obligations.
 

6. Cookies

The website uses cookies to improve the user’s browsing experience.

Cookies are small text files stored on the user’s device that allow:

  • Recognizing browsing preferences;
  • Improving the performance and functionality of the website;
  • Collect statistical usage data.

Users may, at any time, configure their browser to refuse or delete cookies. However, this deactivation may affect some website functionalities.

 

7. Data Sharing with Third Parties

Mares Maravilhosos does not sell, transfer, or disclose personal data to third parties, except:

  • When there is a legal obligation;
  • When this is necessary for the provision of services through subcontracted suppliers;
  • With the consent of the data subject.

Whenever there are subcontracted entities, Mares Maravilhosos ensures that they comply with all legal obligations relating to the protection of personal data.

 

8. Data Retention

Personal data will be kept only for the period necessary to fulfill the purposes for which it was collected and, at most, for a period of two years, except when the law imposes longer retention periods.

After the retention period ends, the data will be securely deleted.

 

9. Data Subject Rights

Under applicable law, data subjects have the right to:

Access their personal data;

  • Request the rectification of inaccurate data;
  • Request the erasure of data;
  • Restrict or object to the processing of data;
  • Request data portability;
  • Withdraw previously given consent.

To exercise any of these rights, the user may contact Mares Maravilhosos via email: maresmaravilhosos@gmail.com

 

10. Data Security

Mares Maravilhosos adopts appropriate technical and organizational measures to protect personal data against destruction, loss, alteration, disclosure or unauthorized access.

 

11. Links to Third-Party Websites

The website may contain links to external websites. Mares Maravilhosos is not responsible for the privacy practices or content of these sites.

Reading their respective privacy policies is recommended.

 

12. Complaints

The data subject has the right to lodge a complaint with the competent supervisory authority:

National Data Protection Commission (CNPD)

 

13. Changes to the Privacy Policy

Mares Maravilhosos reserves the right to update or change this Privacy Policy at any time. Any changes will be published on this page.

 

14. Contacts

For any questions related to this Privacy Policy or the processing of personal data, you can contact:

Mares Maravilhosos – Atividades Marítimo-Turísticas, Lda.
Rua Antônio Dias Cordeiro, Nº 4, 1º Dtº
8500-559 Portimão
Telephone: +351 282 470

Consumer Information:

Under the provisions of Article 18 of Law No. 144/2015, in case of dispute, the consumer may resort to an Alternative Dispute Resolution Entity for consumer disputes:

CIMAAL – Information, Mediation and Arbitration Centre for Consumer Disputes in the Algarve. Covers municipalities in the Faro district. Address: Ninho de Empresas, Edifício ANJE, Estrada da Penha, 3rd floor, room 26, 8000 Faro; Tel. 289823135 Email: cimaal@mail.telepac.pt Website: www.consumoalgarve.pt